Returns & Exchanges
At The Artisans Bottega, we take pride in our handcrafted home goods and want you to be completely satisfied with your purchase. If your item isn't a perfect fit for your home, we offer a 30-day return window for most products in original condition.
Initiate Your Request
Log into your account or use our guest portal to submit a return request, providing your order number and the reason for the return.
Pack with Care
Securely package your items in their original boxes with all protective padding to ensure they arrive back at our workshop undamaged.
Ship to the Bottega
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our artisans inspect the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing